Frequently Asked Questions

Have questions about our events? Browse these frequently asked questions to learn more:

Account FAQs

Go to: https://webshop-ca.drsha.com/customer/account/login/ and click “Create an Account”. If you attend an event in-person at a Centre, our Centre staff will assist you in registration.

If you forgotten your password, click “Forgot Password” and you will be sent a temporary password.

You may change your password via “My Account Information” once you log into your account with the following link: https://webshop-ca.drsha.com/customer/account/login/

If your difficulty persists, visit https://support.drsha.com/ and we will reset your password.

You may change your mailing address via “Address Book” once you log into your account with the following link: https://webshop-ca.drsha.com/customer/account/login/

You may view your transactional history via “My Orders” once you log into your account with the following link: https://webshop-ca.drsha.com/customer/account/login/

Write to CustomerService@DrSha.com to change the email address of your account.

Event FAQs

All our events are listed on our Events page which include both complimentary events and events that carry registration fees.

You can also enjoy some free live events on our Facebook page.

Finally, you can explore the events offered at any of our Master Sha Tao Centers around the world here.

Sunday Tao Blessings teleconference is a weekly call that is offered by the top Certified Master Teachers of Master Sha’s Tao Academy. Each session includes wisdom, practice, and blessings, including special services for those who are registered. If you are able, arrange to experience the teleconference in a quiet and relaxed setting, sitting or lying down.

It’s simple! You can attend an introductory session and/or just apply to the program. Upon receiving approval, you will be shown how to attend a Tao Hands Practitioner Training program. Please go here to learn more about the program and how to apply.

You many click the event link either on our website or in the email inviting you to register. Click “Add to Cart”. You will be prompted of next steps in the checkout process. You will be required to be signed into your account to complete your registrations.

Registering your loved one?

Generally, all event registrations must be made in each participant’s own account.

Occasionally, it may be available to register your loved ones within your own account. This will be announced if available. You may be prompted to include your loved one’s name if the option is available. Please write their first and last name in the field provided.

If you are making multiple registrations, click “Continue Shopping” to return to the registration page. Click “View Cart” to proceed with the checkout process.

You have the option of registering via PayPal or credit cards. We accept Visa and Mastercard.

Alternatively, you may link your credit card or bank card through PayPal. You will be redirected to the PayPal website to do so.

If you are experiencing difficulties, please visit https://support.drsha.com/ so we may assist you.

Please write to CustomerService@DrSha.com and include your order numbers.

Please write to CustomerService@DrSha.com and include the order number stated in email sent to you issue the credit as well as the name of the service and event in which you would like to apply it towards. Customer Service will need to register you.

We are delighted to share with you our updated Refund Policy: https://webshop-ca.drsha.com/shippingand-returns-policy.

Upon your registration, you received two emails: your order confirmation and your participation details. Refer to your participation details for connection instructions.

Photography and audio/visual recordings of the broadcasts are prohibited.

Please review the Webcast Chatroom Etiquette Guidelines to serve you and everyone. The link to the document is included in your participation details email.

Please try the following:

  1. Refresh the page
  2. Close the browser and re-open the browser
  3. Try a different browser
  4. Restart your computer

If your difficulty persists after trying the above, visit https://support.drsha.com/

Generally, for longer workshops and retreats, the recordings are available for two weeks after the end of the event through the same link as the live broadcast.

For complimentary events, replay may be available for 24 hours to 3 days after the event.

Welcome! To start, we recommend the following:

  • Explore the homepage of DrSha.com and click around on what interests you to learn more about Master Sha and what is available
  • Sample some of our complimentary events, such as our Tao Calligraphy Healing Field sessions every other Wednesday
  • Find useful information on our Facebook, Instagram, Twitter, or Pinterest pages. and other social media platforms
  • Explore and experience some of Master Sha’s teachings and wisdom on our YouTube Channel.

You may also connect with one of our Master Sha Tao Centers, Master Teachers, or search our events page to find events by location and time zone that work for you. Join them to discover more about the teachings, wisdom, practices, and blessings of Master Sha.

Finally, you may also subscribe, if you haven’t already, to our email list to learn more.

Product & Services FAQs

All appointments will be held through Skype. During the registration process you will be asked to provide your Skype ID. At the time of your consultation, the certified Master Teacher will call you on the Skype account, that you specified.

To prepare, just choose one or more questions or life challenges that you want to find guidance to resolve.

You can ask any questions related to your:

  • Physical, mental, emotional, or spiritual topics
  • Relationships and true love
  • Finances, business, career, hobbies or projects, such as how to plan and lead a business project, how to design marketing materials, rearrange your room in alignment with your soul and more
  • Next steps in life related to your soul potentials, abilities and journey
  • Other unique and important topics in your life

During the registration process you will be asked for the questions you have. Please share your questions on the space provided as to what you would like to achieve in the consultation. All your questions may not be answered and therefore please list them in order of priority.

The teacher will call the client through Skype on the day of the appointment. You may also receive a call from our centre before that to confirm the appointment.

To help you focus on the session an assistant will be present to take notes. The notes will be forwarded to you after the session. Please try to follow any guidance you have received during the consultation.

Appointments are not recorded.

There is free cancellation 72 hours before consultation, a 50% cancellation charge for 72-24 hours before cancellation, and no cancellation within 24 hours.

Based on the guidance you receive there may be a recommendation for further blessings or services. It is optional for you to receive them. There will be additional fees for blessings and services you choose to receive on the recommendation of the certified Master Teacher.

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